Boost profits by increasing customer spend and loyalty — when costs rise, returning buyers can make all the difference.
When costs are rising, attracting new customers isn’t always enough. Improving how much customers spend — and encouraging them to come back again — can make a real difference to your bottom line.
This fast‑paced, practical 60‑minute workshop focuses on simple changes to layout, service and customer experience that help you make more from every customer visit — without adding complexity or cost.
What you’ll learn
- Practical ways to increase average transaction value
- Small layout and display tweaks that influence buying decisions
- Service cues that encourage add‑on purchases
- Simple, realistic loyalty ideas for independent retailers
- How reviews and social proof help drive repeat visits
Who should attend
- Independent retailers
- High‑street and town‑centre businesses
- Owner‑managers looking to protect margins and improve resilience
Funding & Eligibility
This FREE online workshop is funded by the Growth Hub and the UK Government and is available to small and medium‑sized enterprises (SMEs) operating from high‑street and town‑centre locations across Devon.
Delivery is provided by North Devon+ as part of the Growth Hub business support programme.
Book your free place here – Increasing Customer Spend workshop
